Privacy Notice
Contact details
Telephone
07964598006
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
names and contact details
payment details (including card or bank information for transfers or payments)
health information
health and safety information
We also collect or use the following special category information to provide services and goods, including delivery. This information is subject to additional protection due to its sensitive nature:
health information
We collect or use the following information for service updates or marketing purposes:
Names and contact details
marketing preferences
recorded images such as photos (only with permission)
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for
Your right to erasure - You have the right to ask us to delete your personal information
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details in this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
Keeping basic records of an ongoing enquiry from someone asking about class times
keeping attendance logs
tracking website performance using basic analytics
managing class cancellations and emergency schedule changes
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out below.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
general, non-urgent business operational changes that affect active clients but aren't tied to a specific hourly booking. For example, if there was an issue at one of the venues such as if the usual room we use within the venue had to change for some reason
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
how we get personal information -
Direct from you
How long we keep information
Personal information will be stored electronically for one year, after which it will be deleted. You can request for your data to be removed at anytime.
If you have any concerns about our use of your personal information, you can make a data protection complaint to us:
Email: amazingmepilates@outlook.com
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint